Chapter 01Coming home
We came back with everything except a way in.
We came back to Canada carrying years of education and experience from other fields and other countries. Degrees that took a decade to earn. Skills people had trusted us with.
Here, they opened almost no doors. Every road back into our professions came with exams, fees, paperwork and waiting lists that nobody could clearly explain. And rent, groceries and family obligations do not pause while a licensing board reviews your file.
Chapter 02The temporary gig
"Just until we get back into our fields."
So we did what so many newcomers do. We took the work that was in front of us: field IT jobs.
Five a.m. starts so a bank branch could open on time. Overnight rollouts in empty stores. Long drives between sites, crawling under counters, standing at ABMs and server racks while the rest of the city slept. Every morning we told ourselves the same thing. This is temporary. Just until we get back into our fields.
Chapter 03It became a company
The temporary gig never ended. It grew.
One technician became a team. One service partner became fifteen. More than 150 projects later, that temporary gig is Tech Guys Corporation, with technicians working inside bank branches, retail chains, grocers and restaurants across Ontario.
WSIB insured. WHMIS certified. A CAMSC certified supplier. Built job by job, by people who refused to let a closed door be the end of the story.
Chapter 04What we heard in the field
The gap was never really technology. It was always health.
Field work puts you in every room. We met our contractors and our employees, our clients and the end customers they serve. We heard their stories in break rooms, parking lots and branch lobbies.
And again and again, the same gap kept showing up. A parent waiting years for help for their child. A worker skipping the dentist because they could not afford it. A trained nurse or dentist, just like us, working a job far from their training.
Nobody in our industry was looking at it. So we decided we would. We want to be the first IT company to treat that gap as our problem to solve.
Chapter 05The reason that is personal
A child should not have to wait five years to be heard.
Autism is not a statistic to us. It is personal.
In Ontario, families register for the Ontario Autism Program and then they wait. Advocates report families waiting more than five years before core therapy funding arrives, with over 84,000 children registered and fewer than one in four receiving that funding.1
Five years is most of early childhood. It is the window when a child learns to ask for water, to say where it hurts, to say "I love you." We have felt what that wait does to a family. We wanted better care, and we could not stand by.
Chapter 06The second-best thing
We are not therapists. But we could give a voice.
We cannot offer therapy, and we cannot shorten a government waitlist. But we know technology. And there was one thing we could do right now: give children a way to communicate while they wait.
That became Musa, a free AAC communication app with no subscription, no ads and no data collection. It is the second-best thing we could offer, and it was badly needed: access, today, using the expertise we built in the field.
Chapter 07Why we keep going
We started this to survive. We continue so fewer people have to struggle the way we did.
The same thinking shapes the rest of our projects. Some we build with partners, in website and application development and in product design and prototyping. Some we run on our own, like free education resources for health workers who know what it feels like to hold a qualification nobody will recognize.
None of it would exist without the IT work that funds it, and the technicians who show up before sunrise to do it. That is still who we are first: Tech Guys Corporation, an IT field support company.