ABM services
Full ABM lifecycle work at bank branches and ABM sites.
- aABM staging, installs, de-installs and bring-live
- bPreventive maintenance
- cDispenser and module repairs
Home / IT Services
IT field supportTrained hands. On site.
We provide trained, managed IT technicians to national service providers and their partners, working on site at banks, retail chains, grocery and fast-food brands and small businesses. Our people follow established processes and practices on every job.
- Based Mississauga, ON
- Coverage GTA & Ontario, expanding
- Experience 12+ years
- Projects 150+ completed & ongoing
- Clients 15+
- Insurance WSIB
Trusted on site
The technicians on site at brands Canadians use every day.
We work as a subcontractor to national IT service providers and their partners. When a ticket comes down the chain, a Tech Guys technician is often the person who actually shows up at the branch, store or restaurant to do the work.
Banking
- BMO
- TD
- Scotiabank
- CIBC
Grocery & retail
- Walmart
- Sobeys
- Metro
- Food Basics
- Dollarama
Restaurants & specialty
- McDonald’s
- Starbucks
- Lindt
Technology & fuel
- Intel
- Diebold Nixdorf
- Gas stations
And many more. Work performed as a subcontractor through third-party IT service providers. Company names are trademarks of their respective owners and are listed only to describe sites where we have worked; they do not imply a direct relationship or endorsement.
Vault & safe
Precise, procedure-driven work on branch security equipment.
- aVault doors, bolt work and day gates
- bTime locks and combination locks
- cSafes, electronic locks and locksmith services
Hardware services
Trained technicians for staging and installations.
- aPOS system installations
- bSelf-checkout (SCO) staging and refresh
- cPC rollout and deployment
- dHardware refresh programs
- ePeripherals, printers and end-user devices
Network support
Planned changes delivered without disrupting the business.
- aNetwork rollouts and re-IPs
- bCloud migration
- cIT infrastructure management
Consulting & software
Guidance and build work for technology projects.
- aTechnology consulting and project planning
- bCustom software for business needs
- cOngoing support after go-live
Technician bench
Vetted field people, booked and tracked through Fieldnex.
- aIT field technicians
- bSecurity personnel
- cOntario first, expanding across Canada and the US
How a job runs
From ticket to sign-off.
Every visit is scheduled, tracked and reported through Fieldnex, so you always know where your project stands.
We agree the scope
Sites, timing windows, access requirements and the process your organization requires. You get a single point of contact and a written plan.
- ✓Site list and schedule
- ✓Your procedures and checklists
- ✓Clear pricing before work starts
Technicians are dispatched
Trained, WSIB-insured technicians are assigned by region and skill, with the right tools and parts for each site.
- ✓Matched by skill and location
- ✓Safety certified for the site
- ✓Confirmed arrival windows
Work is done on site
Our people follow your established practices. Check-in, time on site and progress are logged live in Fieldnex.
- ✓Live check-in and timing
- ✓Photos and notes per visit
- ✓Escalation if anything blocks the job
You get the report
A work report and sign-off for every visit, visible in your client portal. Billing matches what was delivered.
- ✓Signed work report
- ✓Client portal access
- ✓Transparent invoicing
Work reportTG-24817
Completed and signed off
- Fault diagnosed: note transport jam
- Pick module cleaned and reseated
- Test dispense passed
- Machine returned to service
Site contactJ. Smith
Logged inFieldnex
Sample report. Client details removed.
Credentials
Safe, certified, insured.
WSIB insuredWHMIS certifiedWorking at heightsForklift trainedHardware installationBank & retail site protocols
Serving banks, grocery and fast-food chains, retail and small businesses.
FAQ
Questions clients ask us.
Something else? Email info@techguyscorporation.com.
Which areas do you cover?
We are based in Mississauga and serve the GTA and Ontario today, with Canada-wide and US coverage expanding through our Fieldnex technician network.
Are your technicians insured and certified?
Yes. Our technicians are WSIB insured, WHMIS certified, and trained for working at heights and forklift operation, as well as hardware installation and site safety.
Can you work after hours or overnight?
Yes. Retail and restaurant rollouts often happen overnight or outside trading hours. We schedule around your windows.
Do you follow our own procedures?
Always. Our technicians are trained to follow your established processes and checklists, especially for bank and retail sites.
How do we track progress and reports?
Every visit is logged in Fieldnex. You can see schedules by location, check-in times, and signed work reports in your client portal.
How do we get started?
Use the project planner on our home page or contact us with your site list and timing. We reply within one business day.
Next step
Need technicians on site?
Tell us about your project and we will come back with a plan and timeline.